Privacy Policy
Last updated: 01/2025
At NOVATESO, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website www.novateso.com.
1. Information We Collect
We may collect the following information when you interact with our website:
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Personal Information: Name, email address, billing address, payment details.
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Usage Data: IP address, browser type, pages visited, time spent on the site.
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Cookies: For analytics, site functionality, and personalized content.
You can manage your cookie preferences at any time via your browser settings.
2. How We Use Your Information
We use your data to:
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Process and deliver your orders
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Send order confirmations and product access
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Provide customer support
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Improve user experience and website performance
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Send occasional promotional offers (you can unsubscribe at any time)
We do not sell your personal data to third parties.
3. How We Store and Protect Your Data
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All transactions are processed through secure encrypted payment gateways.
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Data is stored on secure servers with limited access.
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We implement regular security audits and backups to protect against data breaches.
4. Third-Party Services
We may use trusted third-party tools (e.g., payment processors, analytics platforms) that have their own privacy policies. These include:
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Stripe / PayPal
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Google Analytics
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Meta Ads / Email marketing platforms (e.g., MailerLite)
5. Your Rights
As a user, you have the right to:
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Access or request a copy of your personal data
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Correct or update your personal information
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Request deletion of your account and associated data
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Opt-out of marketing emails
To exercise these rights, contact us at support@novateso.com
6. Data Retention
We retain your information as long as necessary to provide our services, resolve disputes, and comply with legal obligations.
7. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors.
8. Updates to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at: